![]() ![]() Simplicity: Businesses with a break/fix servicing mindset keep the vast majority of IT operations in-house.This privacy mindset pushes many companies to stick with an ad-hoc break/fix servicer. ![]() For some organizations, the need for privacy and diligence outweighs the defenses provided by a potential MSP, which could expose them to further breaches or threats. Those incidents resulted in nearly half of SMBs losing productivity, while over a third lost critical business applications or had to halt business operations altogether. In fact, over two-thirds of SMBs reported a cybersecurity incident in the past two years, from phishing schemes targeting employees or data-breaching malware to entire system compromises. With cybersecurity incidents on the rise and growing increasingly complex, many organizations seek cost-effective solutions to tighten IT oversight across web-based, cloud-based or on-premise software, as well as the collaborative hardware and equipment interconnecting them. Privacy: Data privacy and network security are larger enterprise concerns than ever.Plus, SMBs with a relatively simple IT ecosystem may not require the technical depth - and subsequent expenses - associated with full MSP partnerships. Depending on the dynamics of the IT department, this can be a satisfying and empowering responsibility. Autonomy: Organizations with break/fix IT services allow their IT staff to resolve the majority of system glitches or issues on their own, if time and expertise allow.Break/fix IT also means organizations don’t have to undergo the process of contract procurement - researching, vetting, hiring and maintaining a contract agreement with a third-party managed service provider (MSP) who may raise rates or offer unnecessarily complex servicing agreements. No monthly contracts or subscriptions, plus no ongoing or additional fees tacked onto bills. Fee-for-service model : The case-by-case format of break/fix IT means businesses only pay for services actually rendered.The transactional nature of break/fix IT services does come with its own range of benefits: What Are the Advantages of Break/Fix IT Services? ![]()
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